Your next manager may have three employees and 19 agents. Who’s accountable?
CIOs at CVS, Broadridge and IBM say AI isn’t shrinking the manager’s job. It’s breaking it into pieces and the pieces are landing on non-managers.
Keith Ferrazzi is the chair and founder of Ferrazzi Greenlight and a #1 New York Times best-selling author of Never Eat Alone. Recognized by Thinkers50 as one of the world’s top thinkers, Keith has spent more than two decades advising Fortune 500 executive teams, unicorn companies, and government leaders on how to drive measurable business outcomes through Teamship and Co-Elevation®. He coaches senior leadership teams on collaboration, work redesign, and human-AI teaming.
Wendy Smith is head of research & thought leadership at Ferrazzi Greenlight.
