Customers with Halifax and Lloyds Bank may want to check over their accounts. The update comes as key changes have taken effect impact all customers.

A sign was spotted in the window of the Lloyds Bank branch in Devizes, in Wiltshire on Sunday, June 21. The message read: “Hello Halifax customers? Did you know? You can use Lloyds branches to manage your Halifax account. Speak to us today.”

Lloyds Banking Group, which owns both Lloyds Bank and Halifax as well as Bank of Scotland, was asked about what this relates to. The group confirmed that as of last year, all of its branches are now open for any of its customers, whichever brand they bank with.

With this change, this means that some customers can get in-person help at a branch that is closer to where they live than they previously could. This expansion built on the bank chain previously helping customers of all its brands through its phone services, and it has offered this service for some time.

Lloyds statement

A Lloyds Banking Group spokesperson said: “We’re always looking for ways to make banking easier and more flexible for our customers, so last year we offered Lloyds, Halifax and Bank of Scotland customers the option to use branches of any brand for their in-person banking, alongside our apps, mobile messaging, and telephone services.”

Lloyds Banking Group also has 170 Community Bankers, who can help with banking services and account support in areas where there is no longer a local branch. Each banker has a dedicated space in a community venue or at a banking hub.

Branch closures

These are the locations that will be closing:

Approximately 28 million banking customers could be impacted by a spate of closures set to occur in 2026. Lloyds Banking Group has already confirmed the closure of 40 Lloyds branches and 15 Halifax branches across the UK.

This means that many people in the affected regions will no longer have access to local branch services, such as cashing cheques and depositing or withdrawing money. However, there are still options available for those affected to meet their banking needs.

Lloyds Bank has provided guidance indicating that many customers will still have access to banking hubs, with potential plans for new ones following the closures. These banking hubs, owned by Cash Access UK and operated by the Post Office, are shared spaces where customers from various banks can perform a range of tasks, including balance checks and cheque deposits.

This move is part of a wider trend of major banks shuttering branches nationwide, citing that the majority of their customers now conduct most of their banking online or via banking apps. According to Lloyds Banking Group, over 21 million customers now prefer managing their finances through online applications.

A spokesperson for Lloyds Banking Group commented: “We’re providing more choice than ever before, bringing together the best in digital convenience with our people.”

Below is the complete list of Lloyds and Halifax branch closures scheduled throughout 2026

Lloyds

• January

  • Gillingham (Dorset) – January 8

  • Mitcham – January 8

  • Totnes – January 8

  • Ammanford – January 12

  • Bideford – January 13

  • Fleet – January 13

  • Chester-Le-Street – January 14

  • Ivybridge – January 14

  • News Addington – January 14

  • Alfreton – January 19

  • Havant – January 19

  • Lewes – January 19

  • Swadlincote – January 20

  • Penzace – January 21

  • Petersfield – January 21

  • Southampton Hedge End – January 21

  • Hedon – January 28

  February

  March

  • Leominster – March 3

  • Peterlee Yoden Way – March 3

  • Hucknall – March 4

  • Brigg – March 5

  • Caterham – March 5

  • Falmouth – March 5

  • Glossop – March 9

  • Tunstall – March 9

  • Houghton-le-Spring – March 10

  • Manchester Moston – March 11

  • Seaton – March 11

  • Sleaford – March 12

  • Wymondham – March 12

  • Okehampton – March 25

  October

• Camborne – October 7
• Chepstow – October 7
• Ryde – October 7
• Deal – October 8
• Harborne – October 8
• Gorseinon – October 12
• Southampton Totton – October 12
• Stamford – October 13

A full review of these closures can be found on the Lloyds Bank website here.

Halifax

• Middleton – January 8
• Yeovil – January 12
• Havant – January 15
• Wansworth – January 15
• Seaford – January 19
• Deal – January 22
• Hastings – January 22
• Skipton – January 26
• Horsforth – February 24
• Birmingham Bearwood – March 2
• Peterlee – March 3
• Nelson – March 4
• Sleaford – March 12
• Camborne – October 7
• Buxton – October 13

A full review of these closures can be found on the Halifax Bank website here.

If you are affected by the changes and are concerned you won’t be able to carry out banking services that you need to online, you may still be able to access a physical banking hub in your local area to replace your physical bank branch. A full list of banking hubs across the UK can be found online here.