Major boost for UK shopping centre as John Lewis to spend £20m on upgrade

John Lewis has confirmed it plans to spend a whopping £20million on upgrading one store, in what the brand has described as one of the business’s “largest single-store investments”. The department store will invest a whopping £20million in a full redevelopment of its Glasgow Store in a massive boost.

John Lewis has claimed that the new refurbishment will bring new brands, elevated products and experiences, as well as an environment that meets customers’ wants and needs. Every floor of the 28,000-square-metre store in Buchanan Galleries, Glasgow, is set to be upgraded.

Chiefs have already confirmed that changes will be coming to the site’s fashion, beauty, home and technology departments. The store is set to remain open throughout the refurbishment, with the work expected to be completed in the Spring of 2027.

Kathy Murdoch, centre director for Buchanan Galleries, Landsec, said: “We welcome John Lewis’s £20m investment in its store in Glasgow, a powerful vote of confidence in the city.

“It complements our own plans for Buchanan Galleries, where we are investing to enhance the retail and leisure offer, create new experiences, and support Glasgow’s continued growth as a leading UK destination. The centre will be open and trading as normal throughout, and we look forward to seeing the new store take shape.”

Peter Ruis, managing director of John Lewis, explained: “Whether customers shop with us online, in our shops or across both, they expect the same trusted advice, service and experience.

“We’re continuing to invest across our estate so our shops reflect the things customers value most about John Lewis – expert guidance, inspiring products and the confidence to make the right choice. These investments are about more than just a fresh look; they are about creating places where customers love to spend their time.”

“The response from customers to the improvements we’ve already made gives us confidence to continue investing for the long term.”